|
|
|
VIP service of JVJ
provide users of products and services More than you expected, real experience, "the user is God." |
|
 |
15 days free replacement, one year free warranty |
| Since the purchase of products JVJ date (to purchase a formal invoice date), in the normal use of the premise, within 15 days of hardware failures occur, to provide free replacement services; occur within one year of hardware failure to provide warranty service for free. |
 |
Three-year maintenance services |
| Since the purchase date JVJ products, hardware failures occur within three years, to provide maintenance services, need to charge fees related materials and parts and service support costs, the maintenance of the product after the original warranty will continue to enjoy this service warranty policy for more than three years The product is not 100% committed to repair (not including the wearing parts) |
 |
6×8-hour free hotline service |
| If the relevant technical issues to be advisory, JVJ to provide service hotline:+86-20-61860303 , the use of products from professionals to answer questions and to determine fault, operate consultation. |
 |
Fast response time |
| Since the date of purchase pieces of Lord free warranty in case of hardware failure, JVJ to 8 hours of customer requests to respond to the call, if identified as hardware failure, JVJ arrangements for the maintenance of channels to the nearest professional and technical personnel to provide on-site maintenance Services. As a result of special reasons can not be repaired in a timely manner, JVJ will be in consultation with the client solutions. |
|
|
